Refund Policy

30-Day Happiness Guarantee

We want you and your little one to love your order. You have 30 days from the date of delivery to request a return, exchange or refund.

Damaged, Defective or Wrong Item

If your item arrives damaged, defective, or is not what you ordered, contact us within 30 days of delivery with your order number and a photo of the item. We will send a free replacement or issue a full refund — you do not need to send the item back.

Size Exchanges

Ordered the wrong size? Contact us within 30 days of delivery and we will help you exchange it for another size. Items must be unworn, unwashed and in their original packaging.

Change of Mind Returns

We accept returns of unworn, unwashed items in their original packaging within 30 days of delivery. Return shipping costs are the responsibility of the customer. Once we receive and inspect the item, your refund will be issued to your original payment method.

How to Start a Return

Contact us through our contact page with your order number before sending anything back. We will reply with return instructions and the return address. Items sent back without first contacting us cannot be accepted.

Refund Timing

Approved refunds are processed within 3–5 business days. Depending on your bank, it may take 5–10 business days for the refund to appear on your statement.

Non-Returnable Items

Items that have been worn, washed, or damaged after delivery, and sale items marked as final sale, cannot be returned.